1. itel announces a Unique and exciting Exchange offer to its Customers in alliance with our service partner, Carlcare. Under this offer, a customer who purchases itel smartphone can avail instant discount of up to Rs. 300/- in exchange of their old itel feature phone.
2. This exchange offer can be availed at your nearest Carlcare service center. You can get a maximum discount of Rs 300/- depending on the condition of your feature phone.
3. Carlcare team will check your device before giving you a discount amount in exchange of your itel feature phone. The instant discount can be used on purchasing a new itel phone from the Carlcare store.
4. On successful exchange, the handsets equipment, submitted by Customer at Carlcare service center shall become property of itel/Carlcare, and Customer shall not be entitled to claim any rights upon the same.
5. The returned handset/device should follow the below criteria. It should not be having
6. The Customer shall not be entitled to avail this offer in any of the following conditions: –
a) The brand of the returned handset is other than itel brand
b) The retuned handset does not have battery and battery cover
c) The phone does not switch on
d) The screen brightens up but does not show contents of the menu (crack/defective screen)
e) Visible physical damage seen on the phone
The Offer is open and valid for all the customers, permanently residing in India, and above the age of 18 years as on the start date of this offer. Customer need to fill-in Declaration form and submit his/her copy of valid identification proof.
Offer-Terms and Conditions
A. The terms and conditions of this Offer are subject to change, at the absolute discretion of itel
B. This Offer cannot be combined with any other offer (apart from applicable warranty policy) that may be available or introduced by itel
C. Offer is applicable on buying of itel phones. Only 01 phone can be exchanged while purchase of FP/SP phone
D. By participating in this Offer, all eligible Customers agree to be bound by these Terms and Conditions including any modifications, alterations or updates that may be made by itel. itel shall not be liable or responsible to the Customer in for any indirect or consequential loss or damage
F. itel reserves the right to amend, modify, cancel, update or withdraw this Offer at any time without notice. Upon such premature suspension, inconvenience, cessation, withdrawal, termination or closure of the Offer, no person shall be entitled to claim loss of any kind whatsoever
G. itel reserves the right, in its sole discretion, to disqualify any Customer that tampers or attempts to tamper with the deals/ offers or violates these Terms and Conditions or acts in a disruptive manner
H. If itel has suspicion or knowledge, that any Customer has been involved in any fraudulent or illegal activity directly or indirectly and/or is using the product for illegal purposes, then itel reserves the right to disqualify that Customer
I. This Offer is subject to the laws of India and all disputes arising hereunder shall be subject to the jurisdiction of courts, tribunals or any other applicable forum at Delhi only.
A customer is eligible for the exchange offer if –