One Time Screen Replacement (OTSR).
Terms and conditions:
- Policy not valid after 100 Days of product purchase only – for Original purchaser of the product(customer).
- Valid proof of purchase required to avail policy.
- Labor cost INR 500 + Taxes to be borne by customer.**
- Phones must be in identifiable condition by its IMEI no./IMEI sticker.
- Normal wear & tear, scratches are not eligible for free screen replacement.
- Other parts than screen if found damaged/defective for whatsoever reason is chargeable to customer.
- If device is repaired by unauthorized person, water damage, abuse, misuse, fire, earthquake, war and other natural disasters, force majeure caused by the damage.
- The mobile phone suffered catastrophic damage such as crushed or bent whatsoever reason is not eligible for free screen replacement.
- Only screen can’t be claimed by customer without repair at authorized service center.
- Kindly refer box package for offer available with product. Policy/Offers can be model specific.
*Disclaimer – itel Mobiles reserves the right to change or withdraw the above mentioned policies without prior notice.
**Labor cost is not applicable for Vision Series products